General Terms and Conditions
The main Galactic Wins rules are set out in its Terms and Conditions. Before you register on the site and become part of the community, you must accept these rules — they cover the most important points:
- You must be 18+ years old; if not, Galactic Wins will ban your account;
- Galactic Wins won’t send your personal information (banking, passport, and other details) to third parties;
- Self-excluded gamblers aren’t allowed to create a casino account (this will result in a ban);
- The platform doesn’t allow you to deposit stolen money;
- The platform does not accept liability for malfunctions of your device or internet provider;
- You are obligated to provide only accurate information during Galactic Wins registration;
- You must carefully review the Terms and Conditions page before creating a Galactic Wins account (remember that by registering you agree to them).
Galactic Wins reserves the right to change these and other T&Cs. If that happens, the site will notify you, and we suggest you review any changes that have been made.
Privacy Policy
Galactic Wins collects your personal information. You provide it when you verify your identity, make deposits, etc. Here’s what information Galactic Wins collects:
- Communications with customer support;
- Payment information, including processing times, fees, etc.;
- Where you log into your account and the time you spend on the site;
- Your personal details, including name, date of birth, gender, etc.;
- Players’ contact information, including phone numbers, emails, billing addresses, etc.;
- Information about the device you use to access Galactic Wins, such as connection speed, the browser you’re using, etc.
Galactic Wins has a Privacy Policy to enhance its services. For example, by knowing how quickly you load the site and whether you encounter bugs, the team can consider improving servers in certain regions.
Rules on Sports
Sports betting is a major section of Galactic Wins, and it follows specific rules. Here are the main ones to consider:
- Galactic Wins accepts bets across various markets grouped into singles, combined wagers, and multiples.
- Although Galactic Wins may change pre-match and live odds, you will be paid based on the odds at which you placed your wager.
Moreover, Galactic Wins has separate betting rules for particular sports. For example, if you bet on basketball and the match is not completed, the operator refunds all related wagers.
Responsible Gaming
Galactic Wins cares about its players’ well-being and encourages responsible gambling. It provides basic information about gambling addiction on its Responsible Gaming page, outlining common symptoms of a problem.
To help assess potential issues, Galactic Wins offers a 10-question checklist. If a player answers positively to 5 or more of these questions, they should take gambling more seriously and follow the restrictions Galactic Wins recommends:
- Consider gambling only as entertainment (it should not be your source of income).
- Manage your bankroll according to the amount you can afford to spend daily, weekly, or monthly on gambling. Allocate your gambling time carefully.
- Don’t chase losses; if you have lost multiple bets in a row, it’s best to take a break.
If a player’s gambling becomes problematic, they can apply restrictions to their account. By contacting Galactic Wins Casino support, anyone can request daily/weekly/monthly deposit limits or complete account closure.
Risk Disclosure
When wagering at Galactic Wins Casino, you risk losing your money. Most Galactic Wins Casino games are RNG-based, which means you cannot influence the outcome of a round and the result is determined by chance. Therefore, take the risk disclosure into account when registering on the site.
Refund Policy
The Galactic Wins Casino refund policy applies in two cases. First, within 24 hours after depositing if the funds have not been wagered.
Secondly, Galactic Wins Casino agrees to consider a refund within 30 days if a transaction was made by a person other than the account owner. During such requests, you must provide notarized proof of identity. If such identification is not provided within 30 days, Galactic Wins Casino reserves the right to suspend your account and forfeit its balance.
Cookies Policy
Galactic Wins APK collects cookie files to provide a stable experience for its players. Cookies allow the platform to recognize you when you re-login to the site. The cookie policy performs several functions: it facilitates quick website navigation, remembers certain players’ preferences, and helps integrate advertising organically. You can adjust the site’s cookie settings.