What Information Does Galactic Wins Casino Collect?
The primary type of information Galactic Wins Casino collects is the data you provide directly. You supply this when interacting with specific site features. For instance, when you create and verify a Galactic Wins Casino account, you may be required to submit a passport, ID card, or driver’s license.
Some information about you is transmitted to Galactic Wins Casino automatically. This includes your IP address, operating system, the device used to access Galactic Wins Casino, crash reports (if the site malfunctions while you’re using it), and other similar data.
Galactic Wins Casino only occasionally obtains information about you from third parties. For example, the casino may request information from its payment providers about their clients (this can be necessary to comply with AML and KYC requirements).
Legality of Processing Your Data
The primary legal basis that permits Galactic Wins Casino to collect your data is the contract you accept during registration. Additionally, Galactic Wins Casino must comply with AML and KYC obligations under its licence. These obligations permit the casino to process your data (notably payment details) on a lawful basis.
How Galactic Wins Casino App Uses the Collected Data
Why is so much information collected about you? Galactic Wins Casino uses it to:
- Verify eligibility to use the app: the Galactic Wins Casino application needs to ensure you are at least 18 years old and reside in an eligible jurisdiction, including New Zealand;
- Fulfil legal obligations: Galactic Wins Casino must carry out AML and KYC procedures (licence requirements), which necessitate access to certain payment information;
- Provide support: if you encounter a bug, details about your system or transactions can help Galactic Wins Casino support staff resolve the issue;
- Improve Galactic Wins Casino: by collecting and analysing how you interact with the platform, Galactic Wins Casino can enhance its overall performance;
- Promote responsible gambling: by monitoring the time you spend on Galactic Wins Casino, specialists can more accurately assess potential gambling harm;
These and other points of the Privacy Policy may change at any time. If updates occur, Galactic Wins Casino will promptly notify you and provide the opportunity to review the changes.
Sharing Your Personal Data
Under the Galactic Wins Casino Privacy Policy, the casino may disclose your personal data. To whom might this be shared? First, your data can be shared with other companies within the Galactic Wins Casino group and with service providers (payment processors, game providers, etc.).
Another category of recipients with whom Galactic Wins Casino routinely shares data includes regulators, law enforcement agencies, government authorities, courts, fraud prevention organisations, licensing authorities, eSports governing bodies, and similar entities. This is necessary for compliance with AML and KYC requirements.
How Galactic Wins Casino Protects Your Data
The platform holds a significant amount of sensitive information that requires robust safeguards. To ensure this, Galactic Wins Casino employs strong encryption. Standard TLS (Transport Layer Security) is used both when you transmit your data and when it is stored within Galactic Wins Casino.
Beyond encryption, Galactic Wins Casino implements conventional network security measures. These include firewalls, intrusion prevention systems and network segmentation, all of which are overseen and maintained in line with industry best practices. To further reinforce network security, Galactic Wins Casino maintains a dedicated team that continuously monitors security systems, event logs, alerts and notifications from all systems to detect and address potential threats.
Additionally, Galactic Wins Casino limits who can access your information. Only a small number of company employees, contractors and agents have visibility of the data you provide.
Data Retention
You may delete certain information you have provided to Galactic Wins Casino at any time; some data is removed automatically; the remainder is retained for periods that Galactic Wins Casino deems necessary. The primary reason for retention is often to comply with legal obligations requiring Galactic Wins Casino to perform AML and KYC procedures, both of which require access to your data.
Your Rights Regarding Your Shared Data
Below are some of the principal rights you have concerning the personal information you share with Galactic Wins Casino:
- To know what personal information about you is held by Galactic Wins Casino;
- To rectify any information that is incorrect or misleading;
- To request that Galactic Wins Casino erase your data if it is no longer necessary for processing, you have a legal basis for erasure, the data has been processed unlawfully, etc.;
- To request that Galactic Wins Casino restrict the processing of your information;
- To file a complaint with New Zealand’s data protection authority, the Office of the Privacy Commissioner.
If you wish to exercise any of these rights, send a corresponding request to [email protected].